TERMS AND CONDITIONS | THE GREATEST ASSIST

The Greatest Assist
Terms & Conditions Agreement

Effective Date: August 21, 2025

Company Name: The Greatest Assist
Business Address: 17350 State Hwy 249, Ste 220 #11765 Houston, Texas 77064
Phone: 281-407-4022
Email: info@thegreatestassist.com
Website: thegreatestassist.com

Acceptance of Terms
Company Information and Role
Scope of Services
Booking Procedures
Payment Terms and Late Fees
Cancellations, Amendments, and Refunds
Client Responsibilities
Travel Documents and Requirements
Health, Vaccination, and Travel Restrictions
Travel Insurance
Special Requests and Additional Services
Risk Acknowledgment and Limitation of Liability
Force Majeure
Dispute Resolution and Arbitration
Governing Law
Privacy and Data Protection
Confidentiality
Termination
General Provisions

Important Legal Disclaimers

READ CAREFULLY: Your access to and use of the Services is conditional on your acceptance of and compliance with these Terms. If you do not agree to these Terms, please refrain from using our Services. It should be noted that the Principal terms and conditions also apply, copies will be provided upon request.

TOUR CONFIRMATION, ACKNOWLEDGMENT AND ASSUMPTION OF RISKS, RELEASE OF LIABILITY AND INDEMNITY AGREEMENT: This Agreement is entered into by The Greatest Assist (the "Company") and you, (the "Participant"). Please read our Booking Terms and Conditions document thoroughly as they govern your relationship with The Greatest Assist and apply to all bookings made by us on your behalf.

ALL SECTIONS OF THESE TERMS ARE IMPORTANT, AND YOU SHOULD READ THEM CAREFULLY.

Except as expressly provided in these Terms, we disclaim, to the maximum extent permitted by law, all warranties, representations, guarantees and conditions in respect of the Services, whether express or implied. Travel to certain international destinations referred to on the Services may carry more risk than others. By listing information related to such destinations, we do not represent or warrant that traveling to such destinations is safe, recommended or without risk, and is not liable to you for any loss that arises from travel to such destinations.

We are not liable for the actions or omissions of any third parties (including any third party to whom we may have introduced you). You should always check the suitability of any third party with whom you deal, including your agreement with their terms and conditions.

1. Acceptance of Terms

The Greatest Assist is a paid professional service. By making a payment, confirming a booking, signing a proposal, or engaging The Greatest Assist ("Company") for services, the client ("Client" or "You") acknowledges and agrees to be bound by these Terms and Conditions, including but not limited to the specifics listed in related invoices, proposals, and publicly advertised offerings. These terms constitute a legally binding agreement between you and The Greatest Assist.

2. Company Information and Role

The Greatest Assist is a privately-owned travel service company. Our services are comprised of organizing and coordinating various arrangements offered by our principals via a direct contractual relationship between you, the consumer and each Principal. Our Principals are our Suppliers such as airlines, tour operators, cruise lines, other transport operators, hotels and other accommodation providers. Throughout this document, the suppliers shall be referred to as "The Principals" or "Principals."

Brochures (including e-brochures) supplied by us to you on behalf of the Principals contain their own statements and representations. We accept no liability for any misrepresentation, fault or inaccuracy contained within a Principal's brochures and/or documentation. We do not guarantee the performance of services offered by the principals nor do we accept liability for any event where you, the consumer suffer a loss, are dissatisfied or injured as a result of any acts or failings of any principal. In these events, your remedy lies against the Principal and not The Greatest Assist.

The Greatest Assist is an independent travel company, and makes arrangements and will refer participants to travel industry suppliers, or arrange services for Company tours that are not employees or agents of The Greatest Assist, including but not limited to suppliers of accommodations, meals, transportation (ground, water and air), recreational and leisure activities and entertainment and tours (collectively the "Tour Companies") or utilize Tour Companies for certain activities. The Greatest Assist does not supervise the operations of these Tour Companies and cannot be responsible for the accuracy of the information supplied by the Tour Companies, rates, scheduling changes, the services or goods provided, the operations of the Tour Companies or the negligence of the Tour Companies and The Greatest Assist disclaims any responsibility or liability therefore.

The Greatest Assist makes no warranties, express or implied, with respect to any services provided by the Tour Companies. It is the responsibility of these Tour Companies, and not of The Greatest Assist, to comply with applicable laws, to take adequate safety measures and to otherwise adequately supply goods and services.

3. Scope of Services

The Greatest Assist provides curated luxury travel planning and concierge services which may include, but are not limited to:

Destination research
Travel itinerary curation
Hotel/resort recommendations and/or bookings
Experiences and activity planning
Dining reservations
Concierge-level support
Travel management
Travel consulting
Traveling attaché services
Remote attaché services

Details of services will be confirmed in a written agreement, proposal, or invoice. Changes to the scope must be mutually agreed upon in writing. Services may be rendered directly or through third-party vendors on behalf of the client.

Our Services include goods and services provided by third parties. Please note that we are not responsible for the offerings of third parties. By entering into a service agreement you understand that The Greatest Assist is not the source or supplier of the travel services you have requested, and acts solely as an agent for the actual suppliers of such services consent to and request the use of those suppliers and agree not to hold The Greatest Assist responsible should any of these suppliers:

fail to provide the travel services I have purchased;
fail to comply with any applicable law; or
engage in any negligent act or omission that causes me any sort of injury, damage, delay or inconvenience.

Service Exclusions: Our Services are designed for your personal use only. You may use the Services only if you are at least 18 years of age. We do not knowingly market our services to children. You may only enter a binding contract with us if you are able to abide by and comply with these Terms. You may use the Services only in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations.

4. Booking Procedures

By booking a trip with us, paying a deposit or agreeing to these terms, you accept all of the terms in this agreement on your own behalf and direct us to perform services for each and every person included in the booking. We will provide a quote based on the final agreed Itinerary which will include a payment schedule for your holiday.

A booking is made with us when you agree to the quote, you pay us a deposit or full payment and we issue you with a booking confirmation. A binding contract between you and us comes into existence when we dispatch the booking confirmation to the first named person on the booking.

Following the booking confirmation, we will issue a full pre-departure Itinerary to you. This will contain all the information you need to prepare for your holiday, including details such as the complete final itinerary, packing checklist, required documents, transfer times reading list and shall be sent to you either electronically or via an app. We will also send you a final balance invoice, setting out the remainder of your payments (if any) due.

Upon receipt, if you believe that any details on your booking confirmation or any other document are wrong you must advise us immediately as changes cannot be made later and it may harm your rights if we are not notified of any inaccuracies in any document within ten days of our sending it out.

The booking information that you provide to us will be passed on only to the relevant Supplier of your arrangements or other persons necessary for the provision of your arrangements. The information may only be provided to public authorities such as customs or immigration if required by them, or as required by law and in accordance with our Privacy Policy.

Please carefully review the deposit and payment schedules, as well as the cancellation terms. Note that a booking is not accepted and there is no contract between us until we confirm your booking in writing. However, occasionally changes and errors do occur, and we reserve the right to correct prices and other details in such circumstances. You must check the current price and all other details relating to the travel arrangements that you wish to book before you make your booking.

Participants understand that the included itinerary for any Tour is a general guideline of what can be expected on the Tour but is NOT contractually binding as to the details of the itinerary. Factors such as weather conditions, mechanical breakdown, flight cancellations, medical emergencies, political unrest, natural disasters, or other uncontrollable circumstances can alter the Tour.

5. Payment Terms and Late Fees

No payment is required until you are accepted as a client and a formal working agreement is signed. Full or partial payment is required prior to the delivery of services, as outlined in the invoice or proposal. All payments are non-refundable unless otherwise stated in writing. Payment confirms agreement to the service terms, scope, and any related promotional or invoice-specified expectations.

The Greatest Assist does not cover the cost of travel, lodging, dining, or any third-party bookings. These expenses will be paid directly by the Client unless otherwise stated in writing.

Late Payment: Payments not received within the stated due date shall be considered late. A grace period of three (3) calendar days will be granted.

Late Fees: A late payment surcharge of 5% of the outstanding balance per month (or the maximum rate permitted by law, whichever is lower) will be applied to all overdue balances. Alternatively, The Greatest Assist reserves the right to apply a flat fee of $100.00 USD per overdue invoice where applicable.

Suspension of Services: The Greatest Assist reserves the right to suspend or withhold further services, deliverables, or reservations until all outstanding payments, including late fees, are received in full.

Collection and Legal Costs: In the event of continued non-payment, the client shall be responsible for all costs incurred in the collection of unpaid balances, including but not limited to legal fees, court costs, and collection agency expenses.

5.3 Chargeback Policy

Customer satisfaction is very important to us, and we strive to stand behind our services. If you have a complaint about any service we provide, please contact us first. We will make every attempt to ensure that you are completely satisfied with the services we've provided.

The Greatest Assist considers credit card chargebacks to be fraud if you made no reasonable effort to notify us that a problem existed or to resolve a situation. You agree that you will not initiate chargebacks for payments you authorized without first contacting us to resolve the issue.

If you initiate an unauthorized chargeback for a payment you made, you agree that we may recover the chargeback amount as well as associated fees through any legal means necessary.

6. Cancellations, Amendments, and Refunds

6.1 Cancellations and Amendments by Client

Planning fees are non-refundable under any circumstances. Any cancellations will result in the loss of The Greatest Assist travel, travel management, travel consultant, and other applicable fees paid to us for your trip. Rebooking or itinerary restructuring may incur an additional fee.

Any cancellation or amendment request must be sent to us in writing, by email to info@thegreatestassist.com and will take effect at the time we receive it. While we will do our best to assist, we cannot guarantee that we will be able to meet your requested change. Where we can meet a request, all changes will be subject to payment of an administration fee of $100.00 USD per person per change, as well as any costs and charges incurred by us and/or incurred or imposed by any of our suppliers in making this change.

You should be aware that these costs could increase the closer to the departure date that changes are made, and you should contact us as soon as possible. Where we are unable to assist you and you do not wish to proceed with the original booking, we will treat this as a cancellation by you.

Certain arrangements may not be amended or transferred after they have been confirmed (for example, scheduled airlines normally regard name changes as a cancellation and rebooking) and any alteration could incur a cancellation charge of up to 100% of that part of the arrangements.

Please ensure that you have received written confirmation of any changes or amendments to your booking prior to travel. We cannot guarantee that the Tour Supplier will meet such requests. Amendments and cancellations can only be accepted in accordance with the terms and conditions of the Supplier of your arrangements. The Supplier may charge the cancellation or amendment charges shown in their Terms (which may be as much as 100% of the cost of the Arrangements and will normally increase closer to the date of departure).

6.2 Cancellations and Amendments by Supplier

We will inform you as soon as reasonably possible if the Supplier needs to make a significant change to your confirmed arrangements or to cancel them. If the Supplier offers alternative arrangements or a refund, you will need to let us know your choice within the stipulated time frame. If you fail to do so the Supplier is entitled to assume you wish to receive a full refund. We will also liaise between you and the Supplier in relation to any alternative arrangements offered by the Supplier, but we accept no liability for any changes or cancellations made to your arrangements by the Supplier under your contract with them.

6.3 Refund Policy

All The Greatest Assist planning and service fees are non-refundable and non-transferable under any circumstances. Refunds for travel bookings or experiences are subject to the policies and timelines of the third-party suppliers involved. The Greatest Assist does not issue refunds directly for services provided by external vendors unless explicitly stated in writing.

If you cancel your travel arrangements and a refund is due, the refund will be made available to you once monies have been received by The Greatest Assist from the principal(s) involved. In some cases, refunds can take up to 8-12 weeks to be received and also note in some circumstances you may not be able to claim a refund.

Unless otherwise agreed in writing, custom goods (e.g., branded gifts, packages, or travel arrangements) are non-refundable after purchase or production commencement.

The Greatest Assist charges a non-refundable planning and service coordination fee for all bookings. In the event of a cancellation, we will assist with processing any eligible refunds based on the supplier's cancellation terms, minus non-refundable components and service fees. In some cases, The Greatest Assist reserves the right to charge cancellation and/or amendment fees in addition to those imposed by the principals.

The Greatest Assist is not responsible for reimbursement of third-party costs due to cancellation, rescheduling, or travel disruptions. You will not hold The Greatest Assist responsible for extra costs incurred by you which include, but are not limited to: extra meals, accommodation, personal costs, or re-booking of commercial transportation in the event of unforeseen or uncontrollable circumstances.

7. Client Responsibilities

Client agrees to:

Provide accurate information and timely communication
Refrain from interfering with third-party vendors contracted through The Greatest Assist
Be liable for damages or delays caused by failure to cooperate or provide imperative requested materials/information
Provide accurate information and preferences in a timely manner
Understand that delays in response may impact availability or increase costs
Be responsible for reviewing travel documents, passports, and entry requirements for all destinations

7.1 Behavior Standards

You will be expected to conduct yourself in an orderly and acceptable manner and not to disrupt the enjoyment of others. If in our opinion, the opinion of the Supplier (where we are acting as an Agent) or in the opinion of any hotel manager, property owner, or any other person in authority, your behavior or that of any member of your party is causing or is likely to cause distress, danger or annoyance to any other customers or any third party, or damage to property, or to cause a delay or diversion to transportation, we/the Supplier reserve the right to terminate your booking immediately.

In the event of such termination our liability (or the Supplier's where we act as Agent) to you and/or your party will cease and you and/or your party will be required to leave your accommodation, transport, or other arrangements immediately. Neither we nor the Supplier will have any further obligations to you and/or your party. No refunds for lost accommodation or any other arrangements will be made, and we will not pay any expenses or costs incurred as a result of termination.

You and/or your party may also be required to pay for loss and/or damage caused by your actions, and we will hold you and each member of your party jointly and individually liable for any damage or losses caused by you or any member of your party. Full payment for any such damage or losses must be paid directly to the hotel manager or other supplier prior to departure.

7.2 Professional Service Standards

The Greatest Assist reserves the right to refuse or discontinue service to anyone for any reason, including but not limited to unprofessional conduct. If any representative of our agency is treated in an unfair, disrespectful, rude, abusive, or threatening manner, services will immediately cease with no refund provided.

If travel services are already booked and paid for at the time of service termination, we will provide you with the information needed to manage your existing bookings independently.

8. Travel Documents and Requirements

8.1 Document Responsibility

Travel Documents include (without limitation) airline tickets, accommodation vouchers, transport vouchers, cruise documents, baggage tags and/or labels, tour vouchers or any other document regardless of whether in electronic form or otherwise presented that is and/or has been used to confirm an arrangement with a Principal.

You will review your travel documents including but not limited to passports, driver's licenses, government issued identification cards, and health insurance policies for accuracy and to ensure all are current for the countries included in the Tour. You may contact The Greatest Assist if you have any questions.

For U.S. travel, the Transportation Security Administration requires you to carry a government issued identification card in order to board a flight. You must check and fulfill all passport, visa, health and immigration requirements applicable to your itinerary. Please note that these requirements may change between booking and departure.

The Greatest Assist will take great care to ensure your documents are checked prior to handing them to you. It is of the utmost importance that you also check and review all of the information contained in your documents including but not limited to; your name, names of those in your traveling party, your travel dates and times, and any other particulars relating to your travel arrangements.

The information (address, passport details, emergency contact, etc.) of the Participant is accurately entered as provided. You must be exact when you provide details to us as travel documents are likely to be invalid if there are mistakes. Please check that all names, dates and timings are correct and advise us of any errors immediately. Any changes to these details will likely incur charges which will be your responsibility.

8.2 Passport and Visa Requirements

Depending upon destination and nationality, you may need to obtain one or more visas. Boarding an international flight requires a government issued passport from the country of your citizenship. Please ensure that the names given to us for your booking are the same as in the relevant passport.

You have been advised that the name, date of birth and gender that appears on your identification card must exactly match the same such data that is listed on your airline ticket and in your booking records. You acknowledge that failure to strictly comply with these requirements may result in denied boarding or an undue delay at an airport security checkpoint causing you to miss your flight.

When traveling internationally, a valid passport is required with a minimum validity of six months from the scheduled return date and depending on the destination and nationality, a visa may be required. It is the responsibility of the participants to inquire with the appropriate sources, if any visa is required, and to make the appropriate arrangements to obtain such visa.

Passport and visa information may be obtained by contacting the Travel Advisory Section of the U.S. State Department at 202-647-5225, or its Traveler's Hotline at 1-888-407-4747 or by visiting the State Department's Web site at travel.state.gov. Non-U.S. passport holders should be sure to contact the embassies of their destination and transit countries to obtain entrance requirements.

The Greatest Assist is not responsible for the issuance of travel identification such as passports and/or visas and all participants should ensure they have or have been approved for the appropriate documents before purchasing the Tour.

8.3 REAL ID and Domestic Travel Requirements

IMPORTANT: Starting May 7, 2025, every state and territory resident will need to present a REAL ID compliant license/ID, or another acceptable form of identification, for accessing Federal facilities, entering nuclear power plants, and boarding commercial aircraft.

As your travel agency, we recommend that you either purchase a Washington State Enhanced Driver's License (if you are only traveling domestically) or a Passport Book (not a card) if you are traveling internationally. For more information, please review the TSA's list of acceptable identifications.

There are no refunds if travelers do not meet the entry requirements of their destination. This includes COVID testing, vaccinations, Visas, REAL ID compliance, and other documentation requirements.

9. Health, Vaccination, and Travel Restrictions

9.1 Health and Vaccination Requirements

Some countries require vaccinations against specific diseases, infections and illnesses including COVID-19 prior to granting entry to their country. General health advice for the destinations you are visiting can be obtained from the CDC: Centers for Disease Control and Prevention Website https://wwwnc.cdc.gov/travel, however, there may be different requirements between different countries depending on the origin of travel or travel routing.

The Greatest Assist can provide assistance in relation to COVID requirements for your travel. In relation to all vaccine requirements, we recommend that you consult with your professional medical advisor, travel clinic or doctor at the beginning of planning your travel arrangements to ensure you have sufficient time to obtain vaccinations in an effective way.

To obtain medical information, you may contact the Centers for Disease Control at 404-332-4559 or visit the CDC's Web site at www.cdc.gov.

9.2 Travel Restrictions

It is your responsibility to ensure you have the correct information relating to international or domestic border requirements and restrictions, immigration, visa and vaccination requirements (Travel Restrictions).

9.3 COVID-Impacted Travel

The Greatest Assist will provide you with information to assist you in identifying Travel Restrictions relevant to your destination(s) prior to travel. In using this service, you accept and agree that Travel Restrictions may change in an extremely short time and while every effort is made to ensure advice is current and provided to clients in a timely fashion, The Greatest Assist is not responsible for, nor accepts any liability arising out of advice provided to you on Travel Restrictions or its communication to you and which may impact you, your onward travel or arrangements or any third parties.

All COVID-related cancellations, changes or amendments due to illness, quarantine or isolation requirements, border closures or government or supplier imposed rules or regulations are subject to supplier terms and conditions. Some suppliers will have special COVID conditions applicable to any such cancellations, changes or amendments, and other suppliers will apply their standard terms and conditions.

You agree to reimburse us in relation to any fines or other losses which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities.

9.4 Disabilities and Special Needs

Any preexisting physical, mental, or emotional disability that may require attention or treatment must be reported in writing prior to the beginning of travel planning. If you have special needs (e.g., wheelchair accessible accommodations), you must inform your Travel Specialist in advance and verify that special needs can be met.

So long as you provide advance notice before paying your deposit, your accommodation reservation will be refunded, canceled, or modified if special accessibility needs cannot be met. We will make every reasonable effort to accommodate special requirements, but cannot guarantee all requests can be fulfilled.

10. Travel Insurance

The Greatest Assist strongly recommends that you, the consumer take out a full coverage travel insurance policy at the time you make your booking and certainly at the time monies are exchanged to protect themselves against unforeseen travel issues and risks such as inability to participate in the tour, travel/tourism bankruptcies, cancellations, interruptions, delays, lost/stolen/damaged travel documents and personal property, medical expenses, evacuation and other emergency transportation in the event they are unable to travel (be it for contracting COVID, or any other reason).

The travel insurance must at a minimum cover you and your party against the cost of cancellation; the cost of assistance (including repatriation) in the event of accident or illness; loss of baggage and money; medical requirements; and other expenses, from the point of booking until the completion of your trip.

The Greatest Assist cannot assume liability for such reasons. Without travel insurance you and/or your family are personally liable for covering any medical or related costs, loss, damage, injury, illness, repatriation and any additional expenses that may occur while you are traveling.

It is your responsibility to ensure you have adequate cover for yourself and any dependents accompanying you and to adjust to the level of cover as you deem necessary. It is also your responsibility to read and fully understand the Product Disclosure Statement of your insurer. Should you opt to decline travel insurance you will be required to sign a disclaimer.

10.1 Service Issues and Proper Protocol

To ensure we can properly assist you, proper protocol must be followed when reporting any issues during your travel:

Immediate Issues: Contact us immediately while the issue is occurring when possible
Documentation: Provide written notice of any problems within 48 hours
Direct Resolution: Attempt to resolve issues directly with the service provider when appropriate

Failure to follow proper reporting protocol may eliminate our ability to properly handle the issue, and The Greatest Assist will not be held responsible for any loss that occurs due to unreported or improperly reported problems.

11. Special Requests and Additional Services

11.1 Additional Service Fees

Any additional service fees, upgrades, or concierge enhancements will be invoiced as agreed and must be paid before bookings are confirmed.

11.2 Baggage Allowance

Airlines offer different baggage allowances subject to your travel plans, frequent flyer status and your class of travel. Please check the relevant airline's website or your e-ticket prior to your travel as these allowances vary. Some fares do not include checked luggage, it is your responsibility to make sure you have adequate baggage allowance for your entire journey.

11.3 Frequent Flyers and Special Requests

Please advise The Greatest Assist of any frequent flyer numbers and special requests at the time of making your booking. It is advisable that you retain all boarding passes until your frequent flyer points have appeared on your statement.

The Greatest Assist does not guarantee requests such as (but not limited to) meal preferences and preferred seating, all requests are subject to availability and always granted at the discretion of the Principal. The Principal may also charge additional fees for special requests.

11.4 Accessibility and Medical Requirements

We are not a specialist disabled holiday company. We will, however, use all reasonable efforts to cater for any special requirements you may have. If you or any member of your party has any medical problem or disability which may affect your trip, please provide us (or the Supplier where we are acting as Agent) with full details before your booking is confirmed so that we can try to advise you as to the suitability of your chosen travel arrangements.

We or the Supplier may require you to produce a doctor's certificate certifying that you are fit to participate in your chosen Trip or holiday. If we are unable to properly accommodate the needs of the person(s) concerned, we will not confirm your booking or if you did not give us full details at the time of booking, we will cancel it and impose applicable cancellation charges when we become aware of these details.

You must advise us of any special requests at the time of booking e.g., diet. You should then confirm your request in writing. While every effort will be made by us (or the Supplier, where we are acting as an Agent) to try and arrange your reasonable special requests, we cannot guarantee that they will be fulfilled.

The fact that a special request has been noted on your booking confirmation or any other documentation or that it has been passed on to the supplier is not confirmation that the request will or can be met. We do not accept bookings that are conditional upon any special request being met.

11.5 Third-Party Excursions

Excursions or other tours that you may choose to book or pay for while you are on the holiday are not part of our contract. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. Although we may recommend certain suppliers to you, we are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.

12. Risk Acknowledgment and Limitation of Liability

12.1 Acknowledgment of Risk

You understand that travel within the United States and international travel includes certain inherent and other risks and dangers, all of which are too numerous to list, which include, but are not limited to, acts of God, global pandemics, terrorism, civil unrest, hazards of travel in difficult terrain, weather (including mudslides, rockslides, hurricanes, monsoons), altitudes, travel by air, motor vehicles, or other conveyance, exposure to disease, drowning, accidents, bites, and the negligent acts or omissions of The Greatest Assist, its shareholders, managers, employees, agents, subcontractors, Tour Companies, all other participants in the tour, and all other persons or entities acting in any capacity on The Greatest Assist's behalf.

You further acknowledge that the forces of nature, crime, civil unrest and personal injury or illness in remote areas without means of rapid evacuation or adequate medical care or supplies are risks which exist in international travel. These risks cannot be eliminated, and you willingly assume these risks.

You understand that any of these risks may result in bodily or emotional injury, death and/or damage to property, including lost luggage or other belongings, to you or to third parties. You understand the physical requirements of the activity in which you may be participating, and you currently have no known physical, medical or mental condition which would impair your ability to participate in this Tour or your safety in this activity, or else you are willing to assume all risks that may be created, directly or indirectly, by any such condition.

You hereby authorize The Greatest Assist and the Tour Companies to arrange for any emergency medical treatment and hospitalization as may be necessary for you because of participation in this Tour without your further consent. You certify that you have adequate insurance to cover any injury or damage you may cause or suffer while participating, while inside and outside the United States of America, or else agree to bear the costs of such injury or damage yourself and all related costs, such as evacuation, etc.

12.2 Limitation of Liability

The Greatest Assist acts solely as a consultant and advisor. We are not liable for the acts or omissions of third-party vendors, service providers, or unforeseen circumstances including but not limited to: weather events, travel delays, strikes, or political instability. Client agrees to hold The Greatest Assist harmless from any liability, injury, loss, or damage related to the trip or services rendered.

To the extent permitted by law, neither The Greatest Assist nor any of its related bodies corporate, directors, employees or agents accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of suppliers or other third parties over whom we have no direct control.

Our liability will also be limited to the extent that any relevant international conventions limit the amount of compensation which can be claimed for death, injury, or delay to passengers and loss, damage and delay to luggage. Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law.

We will not be responsible or pay you compensation for any injury, illness, death, loss, damage, expense, cost or other claim of any description if it results from the acts and/or omissions of the person affected, the acts and/or omissions of a third party unconnected with the provision of the services contracted for and which were unavoidable and extraordinary, or Events Beyond Our Control.

The maximum amount we will have to pay you in respect of claims relating to luggage, personal possessions and money is an amount equivalent to the excess on your insurance policy which applies to this type of loss per person in total. The maximum amount we will pay otherwise (provided that they do not involve injury or death) is up to three times the price paid by or on behalf of the person affected.

The Greatest Assist shall not be liable for:

Acts of God, pandemics, or unforeseen travel restrictions
Delays or failures caused by third-party vendors, carriers, or partners
Indirect, incidental, or consequential damages, even if advised of their possibility
Factors such as weather conditions, mechanical breakdown, flight cancellations, medical emergencies, political unrest, natural disasters or other uncontrollable circumstances that can alter any Tour

Maximum liability is limited to the amount paid by Client for the service in question.

13. Force Majeure

The Greatest Assist accepts no liability for any loss or damage incurred by you as a consequence of The Greatest Assist or any supplier with whom travel services or products are booked on your behalf being unable to perform its obligations to you due to unusual and/or unforeseeable circumstances (a "force majeure event") including but not limited to war, civil disturbance, epidemic, pandemic, natural disaster, strikes, terrorism, acts of government/semi government or other authorities, or other disruption beyond our control.

14. Dispute Resolution and Arbitration

14.1 Mandatory Binding Arbitration

Any disputes, claims, or controversies arising out of or relating to these terms, services provided, or related communications shall be resolved by final and binding arbitration administered in accordance with the Federal Arbitration Act (FAA).

Arbitration will take place in Houston, Texas
Each party shall bear its own attorney's fees, unless otherwise ordered
Judgment upon the arbitration award may be entered in any court of competent jurisdiction
Class action waivers apply—disputes must be resolved individually

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law provisions. Venue for any permitted legal filings will be in Harris County, Texas.

16. Privacy and Data Protection

The Greatest Assist shall comply with all applicable Data Protection Laws with respect to the processing of your Personal Data. You warrant that you have the legal right to disclose all Personal Data in connection with the Agreement. You shall only supply and we shall only process personal data for the purposes of providing the Services and after termination or expiry of the Agreement insofar as is necessary.

The Greatest Assist may transfer to third party processors and internally to its own employees, officers and facilities provided that such transfers must be protected by appropriate technical and organisational safeguards.

It is understood that photographs and videos of the trips may be taken and recorded as they happen and consent is granted to the use of all images and Personal Data and any testimonials for the purposes of social media coverage and use on The Greatest Assist website marketing and related materials. The Greatest Assist, their employees, consultants and photography partners are granted the right to edit, use and reuse the same for such purposes including use in print, on the internet and all other forms of media, free of any royalties, fees or other compensation or payments and The Greatest Assist and its agent and employees shall be indemnified and held harmless by you from all claims, demands and liabilities whatsoever in connection with such grants.

17. Confidentiality

The Greatest Assist agrees to keep all sensitive Client information private and confidential. Likewise, Client agrees not to disclose proprietary processes or materials shared by The Greatest Assist. Any proprietary trip curation methods, vendor relationships, or planning strategies shared with the Client are confidential and may not be shared, duplicated, or distributed without prior written consent.

18. Termination

Either party may terminate this Agreement in writing with thirty (30) days' notice. Planning fees paid to date are non-refundable.

19. General Provisions

19.1 Acceptance by Payment or Engagement

By submitting payment, signing a proposal, confirming a booking, or otherwise engaging in services provided by The Greatest Assist, you confirm that you have read, understood, and agreed to:

These Terms and Conditions
The specific terms outlined in any related proposal or invoice
Representations made in The Greatest Assist's advertising and marketing materials

19.2 Amendments and Severability

The Greatest Assist reserves the right to update these Terms and Conditions at any time. Continued use of services after such updates constitutes acceptance. If any provision of this agreement is found invalid, the remaining provisions will remain in full force.

19.3 Currency

All pricing listed by The Greatest Assist is in United States Dollars (USD) unless otherwise noted. Clients are responsible for any exchange rate differences, international transaction fees, or foreign currency conversions applied by their financial institution.

19.4 Booking Assistance

If you find yourself in difficulty for any reason while on holiday we will offer you such prompt assistance as is appropriate in the circumstances. We will not, however, be liable for the costs of any alternative travel arrangements or other such assistance you require. Any supplier, airline or other transport supplier may however pay for or provide refreshments and/or appropriate accommodation and you should make a claim directly to them.

Subject to the other terms of these Terms, we will not be liable for any costs, fees or charges you incur in the above circumstances, if you fail to obtain our prior authorization before making your own travel arrangements. Furthermore, we reserve the right to charge you a fee for our assistance in the event that the difficulty is caused intentionally by you or a member of your party, or otherwise through your or your party's negligence.

19.5 Supplier Arrangements

Some proposals include bundled rates from suppliers without individual component breakdowns. This practice protects our valued partners' confidential contracted rates and creates a seamless approach to your travel plans. By booking with us, you agree and understand that some proposals will come as packaged rates where itemized pricing may not be available.

19.6 Contact Information

Legal Department
The Greatest Assist
Address: 17350 State Hwy 249, Ste 220 #11765 Houston, Texas 77064
Phone: 281-407-4022
Email: info@thegreatestassist.com
Website: www.thegreatestassist.com

If you have any questions about these Terms and Conditions or your service engagement, please contact us using the information above.

By booking with The Greatest Assist, you acknowledge and agree to these Terms and Conditions in their entirety.

The Greatest Assist Terms & Conditions Agreement

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