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The Greatest Assist
Terms & Conditions 

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Effective Date: July 19, 2026 (Updated from August 21, 2025 rebrand)

Company Name: The Greatest Assist

Website: thegreatestassist.com

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1. Acceptance of Terms

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The Greatest Assist ("Company," "we," "us") provides professional B2B strategic consulting, research, advisory, content production, brand audits, and market intelligence for corporate entities and brands operating within the luxury travel and hospitality sectors.

By accessing this website, submitting an inquiry, accepting a proposal, paying an invoice, or signing a Statement of Work (SOW), you ("Client," "you") acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms.

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2. Company Role & Scope of Services

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The Greatest Assist is a B2B business consulting and strategy firm.

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  • What We Do: We provide expert advisory, corporate training, revenue/positioning strategy, market research, content creation, and brand experience audits (including our proprietary Luxury Solo Traveler Experience Audits).

  • What We Do NOT Do: We are not a travel agency, tour operator, or concierge service. We do not book consumer airline tickets, manage hotel check-ins, arrange personal vacation itineraries, or process consumer travel documentation.

  • Framework: The website content is for informational purposes only. The exact specifications, milestones, and deliverables for any corporate project will be explicitly outlined in a separate, signed Statement of Work (SOW), Proposal, or formal Master Service Agreement (MSA).

3. Client Responsibilities & Project Delays

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The success of strategic consulting relies entirely on mutual cooperation. The Client agrees to:

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  • Provide accurate, complete, and timely information, metrics, and internal data.

  • Approve deliverables, provide feedback, and grant necessary stakeholder access within the timeframes requested.

  • Acknowledge that delays in client communication or asset delivery will result in an automatic extension of project timelines. The Company is not liable for delayed launches or missed milestones caused by Client bottlenecks.

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4. Scheduling, Cancellations, and No-Shows

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Because our consultants allocate dedicated project blocks for strategy sessions, the following rules apply to all scheduled consultations, workshops, and calls:

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  • Rescheduling/Cancellation Window: Clients must provide at least 48 business hours' written notice to reschedule a strategy session or consulting call.

  • Late Cancellations & No-Shows: If a client requests a cancellation/rescheduling within the 48-hour window, or fails to attend a scheduled session within fifteen (15) minutes of the start time, the session is forfeited and will be deducted from the client's allocated contract hours. No refunds or make-up sessions will be granted.

  • Late Arrivals: If a Client arrives late to a session, the meeting will still conclude precisely at the originally scheduled end-time, and the missed time will not be compensated.

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5. Fees, Payment, and Late Fees

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  • Corporate Retainers & Fees: Fees are determined per project or retainer as specified on your invoice or SOW. No services will commence until initial deposits or retainers are cleared.

  • Expenses: Client is responsible for reimbursing any pre-approved travel expenses, lodging, or specialized software costs incurred by the Company while executing on-site audits or workshops.

  • Late Payments: Payments not received by the stated due date are subject to a grace period of three (3) calendar days. Thereafter, a late payment surcharge of 5% of the outstanding balance per month (or the maximum rate permitted by law) will be applied. Alternatively, the Company reserves the right to charge a flat administrative late fee of $500.00 USD per overdue invoice, whichever calculation yields the higher amount.

  • Suspension of Service: We reserve the right to immediately suspend active consulting work, withhold deliverables, pause retainers, or revoke license access if any invoice becomes overdue.

  • Chargebacks: The Client agrees that corporate credit card chargebacks are an inappropriate method for resolving B2B contract disputes. Client agrees to settle all financial disagreements through the dispute resolution channels outlined in Section 11.

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6. Strict Non-Refundable Policy

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All fees paid to The Greatest Assist—including onboarding fees, discovery session fees, strategy deposits, retainer payments, and custom research fees—are 100% non-refundable and non-transferable. Once research, audit preparation, or strategic development has commenced, the business has committed its intellectual resources, and compensation is non-reversible.

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7. Intellectual Property (IP) & Proprietary Methodologies

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This is a core pillar of our operational value.

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  • Pre-existing IP: All proprietary frameworks, methodologies, research systems, audit templates, operational playbooks, and strategic data models—including but not limited to our Solo Luxury Index—remain the sole and exclusive property of The Greatest Assist.

  • Limited Internal License: Upon full payment of all invoices, the Client is granted a non-exclusive, non-transferable, perpetual license to use the final custom deliverables (e.g., custom strategy documents or presentations) strictly for internal business operations.

  • Restrictions: The Client shall not resell, repackage, publicly distribute, or license our frameworks or deliverables to third parties.

  • AI Scraping and Training Restrictions: Client is strictly prohibited from inputting the Company’s proprietary reports, strategies, methodologies, or data into public or private Large Language Models (LLMs) or artificial intelligence tools for the purpose of training models or replicating our business intellectual property.

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8. Mutual Confidentiality

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Both parties agree to protect and maintain strict confidentiality regarding all proprietary business data, trade secrets, financial metrics, and internal strategies shared during the course of the consulting engagement. Confidential information shall not be disclosed to any third party without express written consent.

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9. Third-Party Services and Vendor Disclaimer

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During our consulting, we may recommend specific luxury hospitality properties, software platforms, marketing tools, or external vendors.

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  • Recommendations are provided purely for informational and strategic purposes.

  • The Client executes agreements with third parties entirely at their own discretion. The Greatest Assist makes no warranties, assumes no liability, and is not responsible for the performance, delivery, or operational failures of any recommended third-party vendor.

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10. No Guarantees of Business Outcomes

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The Greatest Assist provides high-level strategic advisory based on market intelligence and industry experience. However, we do not operate your business.

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  • Disclaimer: The Company explicitly disclaims any guarantees regarding specific financial returns, return on investment (ROI), revenue increases, booking volumes, occupancy rates, SEO rankings, guest acquisition targets, or media coverage.

  • Nature of Consulting: Strategic recommendations are actionable insights, not guaranteed commercial outcomes.

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11. Limitation of Liability & Indemnification

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  • Limitation: To the maximum extent permitted by law, the total aggregate liability of The Greatest Assist for any claim arising out of or relating to our services, website, or contracts shall be strictly limited to the total amount of fees actually paid by the Client to the Company under the specific Statement of Work in question.

  • Exclusion: In no event shall the Company be liable for indirect, incidental, special, punitive, or consequential damages, including loss of profits, data, or business opportunities.

  • Indemnification: Client agrees to indemnify, defend, and hold harmless The Greatest Assist from any liabilities, damages, or costs arising out of the Client’s misuse of our deliverables or any false information provided by the Client for our market research.

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12. Website Use & Content Protection

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All text, graphics, blog articles, downloads, frameworks, logos, and case studies hosted on thegreatestassist.com are copyrighted by the Company.

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  • Users may not copy, scrape, crawl, reproduce, or repurpose website content without express written authorization.

  • Unauthorized automated scraping of this website via AI bots or web crawlers is strictly prohibited.

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13. Testimonials and Case Studies

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We value our B2B clients' privacy. The Company will only display Client names, corporate logos, quotes, or specific project metrics in public case studies, marketing materials, or testimonials upon receiving explicit written or electronic permission from an authorized representative of the Client.

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14. Modern AI Disclosure

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The Greatest Assist operates within a modern, highly strategic ecosystem. We may utilize secure, privacy-compliant AI-assisted research and data tools to improve project efficiency. All final strategic deliverables undergo strict human analysis, oversight, and curation by our elite strategy team to maintain total accuracy and confidentiality.

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15. Force Majeure

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Neither party shall be held liable or responsible for delays or failures in performance resulting from events beyond their reasonable control, including but not limited to acts of God, strikes, government restrictions, utility blackouts, war, pandemics, or civil unrest.

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16. Governing Law & Dispute Resolution

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  • Governing Law: These Terms and Conditions, and any contractual relationship arising from them, shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

  • Jurisdiction: Any legal action, suit, or proceeding arising out of this agreement shall be instituted exclusively in the state or federal courts located in Harris County, Texas. Both parties consent to the personal jurisdiction of such courts.

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17. Changes to These Terms

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The Greatest Assist reserves the right to update or modify these Terms & Conditions at any time without prior notice. The updated date at the top of this document will reflect the latest revision. Continued engagement with our services following updates constitutes agreement to the modified terms.

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18. Contact Information

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For legal inquiries, contract clarifications, or notices, please contact:

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