Review is the honest opinion of The Greatest Assist. This blog post is not a sponsored ad.
Business travelers often dedicate significant time to selecting the right flight, only to hastily choose their hotel. After securing the flight, it's easy to delay booking accommodations and risk ending up with an unsatisfactory hotel stay that doesn't meet your needs. Booking hotels for business trips shouldn't be complicated, but there's more to consider if you want to truly optimize your trip. Finding the ideal hotel that caters to both your business and personal needs during leisure time is quite refreshing.
First Impression
I was hesitant to book Reverb by Hard Rock Downtown Atlanta due to the mixed, mostly negative reviews on Yelp and Google. I had emailed with a question before my stay, but received no response. When I called, the experience wasn't much better, as the two women I spoke with seemed confused and unable to provide the answers I needed.
Nevertheless, despite these minor issues before booking and check-in, I enjoyed my stay. The check-in process was quick and straightforward. Staying true to the music theme, there are tablets at "Will Call" for self check-in, or you can request assistance. I reserved a Reverb King room but ended up in a Reverb Queen room because I wanted to check in five hours earlier, and it was the only option available that morning. I had no complaints, as I wasn't charged for early check-in and was given a room on a higher floor (this may vary for others).
The location is excellent, within walking distance of the Mercedes Benz Stadium and other major attractions. The rooftop offers a great atmosphere and is perfect for photos when it's not crowded. The Body Rock gym also has a nice view and everything you need for a decent workout while traveling, including lockers, towels, mats, and a water bottle refill station. The conference room and co-working spaces on the 1st floor have a cool aesthetic, beautiful art, and a nice view as well. Staying true to the theme, two of the co-working spaces are called "Sound Booth" and are the perfect spot for a business traveler seeking no interruptions or distractions during a business call or video chat.
Review
The Reverb Queen Room spans 360 square feet and offers a view of Downtown Atlanta. It features beds with Sealy Posturepedic pillow-top mattresses, a 55-inch Smart TV, and Malin & Goetz bathroom amenities. Additional room features include smart lighting, a walk-in shower, and in-room Alexa voice activation. The room is adorned with various displays of visually appealing curated art. A modern convenience in this room is the wall controls near the entrance, allowing you to request housekeeping or opt for complete privacy. Another control panel near the sleeping area lets you set one of the larger smart lights to red, blue, or purple.
Pros and Cons
PROS:
Modern, super spacious and clean.
Directly across the street from Mercedes Benz Stadium
On-site gym
Self check-in/check-out
Complimentary Wi-fi
Complimentary sparkling and still water machines on every floor
CONS:
Overnight parking for guests is $43.00
No on-site pool
Limited food options at RT60 and Constant Grind
Elevator wait to get to room when the rooftop bar crowd is in attendance
The Final Score
In summary, I highly recommend and look forward to staying here again. Reverb describes this hotel as "a new casual lifestyle hotel designed for the music fan in you. Inspired by the legacy of Hard Rock, REVERB is a place where music, entertainment and local culture call home." I can confirm this, as it is an excellent property for enjoying a perfect blend of business and leisure. Despite being located in the ever-busy and fast-paced Downtown Atlanta, the room provides a setting conducive to both productivity and relaxation. My main issue was that on a Sunday during my stay, there was a line for the elevator to reach my room due to people heading to RT60, the rooftop bar on the 11th floor. I strongly believe that hotel guests should have priority access to the elevator over visitors to the rooftop. The customer service can be inconsistent and could use some improvements. However, a few negative experiences did not overshadow the overall positive impression. Notable staff members who were helpful and pleasant include: Deyxon, Kenya, Chanel, Donnie, and Kim. I highly recommend this hotel for business or personal stays. For a full walkthrough tour of the Reverb Queen Room Tour
Need assistance planning, organizing, or managing business travel? Contact The Greatest Assist at info@thegreatestassist.com or give us a call today at (281) 407 - 4022.
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