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Business Travel: Atlanta's Reverb by Hard Rock Downtown Atlanta Reverb Queen Room Review

Review is the honest opinion of The Greatest Assist. This blog post is not a sponsored ad.

Palms Casino Resort Exterior View

Business travelers often spend a great deal of time finding the right flight, only to skim on time and choose their hotel in a rush. Once the flight is secured, it’s easy to put off booking accomodations and potentially end up with a less than desired hotel stay or one that fails to meet your needs. Booking hotels for business trips isn’t and should not be complicated, but there’s more to it than meets the eye if you really want to optimize your trip. It's rather refreshing to find the perfect hotel that can cater to your business needs and personal needs in your leisure time.


First Impression


I was skeptical about booking here because of the mixed and mostly bad reviews on Yelp and Google. I had emailed to ask a question prior to my stay and no one bothered to respond. I ended up calling and that did not go well either, because the two women I spoke to on the phone seemed to be completely lost with no answers to the question that I was attempting to get an answer to.


However, despite the minor pre booking and pre check-in issues I enjoyed my stay here. Check-in was quick and easy. True to the music theme, there are tablets at "Will Call" for you to check yourself in, or you can ask for assistance. I booked a Reverb King room, but ended up with a Reverb Queen room. This occurred simply because I wanted to check-in five hours earlier and that was all that was available the morning that I arrived. No complaints, as I was not charged to check-in early and was given a higher floor room (this may vary for others).


This is a great location being that it is walking distance to the Mercedes Benz Stadium and other major attractions. The rooftop is a vibe and makes for picture perfect scenery when it's empty. The Body Rock gym also has a nice view as well and everything you need to get a decent workout in while on the go. It's equipped with lockers, towels, mats, and a water bottle fill-up station. The conference room and co-working spaces on the 1st Floor have a cool aesthetic, beautiful art, and nice view also. True to theme, two of the co-working spaces are dubbed "Sound Booth" and are the perfect spot for a business traveler that wants no interruptions or distractions while on a business call or video chat.



Review



The Reverb Queen Room is a 360 sq ft room, with a city view of Downtown Atlanta. It boasts beds with Sealy Posturepedic pillow-top mattresses, 55 inch Smart TV, and signature Malin & Goetz bathroom amenities. Other room highlights include smart lighting, walk-in shower, and in-room alexa voice activation. The room is filled with several displays of visually appealing curated art. A modern highlight to this room are the wall controls near the room entrance door to indicate whether you would like housekeeping or if you would prefer complete privacy and not be disturbed. There is an additonal wall control panel near the sleeping area that allows you to set the scene of one of the larger smart lights to red, blue, or purple.






Pros and Cons


PROS:

  • Modern, super spacious and clean.

  • Directly across the street from Mercedes Benz Stadium

  • On-site gym

  • Self check-in/check-out

  • Complimentary Wi-fi

  • Complimentary sparkling and still water machines on every floor




CONS:

  • Overnight parking for guests is $43.00

  • No on-site pool

  • Limited food options at RT60 and Constant Grind

  • Elevator wait to get to room when the rooftop bar crowd is in attendance




The Final Score


Overall, I recommend and look forward to staying here again. Reverb dubs this hotel as " a new casual lifestyle hotel designed for the music fan in you. Inspired by the legacy of Hard Rock, REVERB is a place where music, entertainment and local culture call home." I attest to that as this is a great property to enjoy that great mix of business and leisure. Although located in the always busy and fast-paced Downtown Atlanta, the room is still a setting where both productivity and rest can be achieved. My only major issue was that on a Sunday during my stay, there was a line to get on the elevator to go up to my room, because of the people trying to get to RT60, the rooftop bar on the 11th floor. It is my strong opinion that guests staying at the hotel should have priority to get on the elevator over people just visiting the rooftop. The customer service here can be hit or miss and could also use some improvement. However, a few bad apples did not spoil the bunch for me. Notable mentions of the staff were helpful and pleasant are: Deyxon, Kenya, Chanel, Donnie, and Kim. I highly recommend for a business or personal stay. For a full walkthrough tour of the Reverb Queen Room Tour click here.







Need assistance planning, organizing, or managing business travel? Contact The Greatest Assist at info@thegreatestassist.com or give us a call today at (281) 407 - 4022.
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